1. Introduction

This Privacy Policy explains how personal information is collected, used, and protected when users access and use the website and services. By using the website, users agree to the terms outlined in this policy.

2. Information We Collect

We may collect personal and non-personal information, including but not limited to:

• Name, email address, phone number
• Travel preferences and booking details
• Payment-related information (processed securely via third-party gateways)
• Device information, IP address, browser type

3. How We Use Your Information

The collected information is used for the following purposes:

• To process bookings and provide travel services
• To communicate updates, confirmations, and support
• To improve website functionality and user experience
• To send promotional offers and updates (only if opted-in)

4. Data Protection & Security

All personal information is handled securely using appropriate technical and organizational measures. Sensitive data is protected against unauthorized access, misuse, or disclosure.

5. Sharing of Information

Personal information may be shared only with trusted third parties such as:

• Airlines, hotels, and travel service providers
• Payment gateways for secure transactions
• Legal authorities if required by law

Information is never sold or rented to third parties.

6. Cookies & Tracking Technologies

The website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. Users can control cookie preferences through their browser settings.

7. Third-Party Links

The website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

8. User Rights

Users have the right to:

• Access their personal data
• Request corrections or updates
• Request deletion of their data (subject to legal obligations)

9. Data Retention

Personal information is retained only as long as necessary for service delivery, legal compliance, or business purposes.

10. Changes to Privacy Policy

This policy may be updated from time to time. Users are encouraged to review it periodically to stay informed about how their information is protected.

11. Consent

By using the website and services, users consent to the collection and use of their information as described in this Privacy Policy.

12. Contact Information

For any questions or concerns regarding this Privacy Policy, users may contact through the official communication channels provided on the website.

Trade Name: PELICAN TRAVEL SOLUTION

Address: Address: C/4 - 403, Shrifal Appartment, Vandematram Road, Near Apexa Avenue, Gota, Ahmedabad, Ahmedabad, Gujarat - 382481
Call Us: 8849267501
Email: pelicantravelsolution1@gmail.com